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Customer Reviews.

service

4

North Oxford is always friendly yet efficient

30 June 2018

service

5

Did what was agreed and did it in the time allocated

25 June 2018

sales

5

Made the purchase of my new car very easy.

24 June 2018

service

5

My problem was dealt with quickly and with professional efficiency. When I had a late afternoon emergency, staff stayed behind to help

19 June 2018

service

5

Courteous and kept me informed about the service. Quick and efficient. Talked through what had been done to the car. Car was handed back clean and tidy.

18 June 2018

service

5

We were dealt with in a professional manner.

18 June 2018

service

5

Service done at my convenience while I waited

15 June 2018

service

5

I got a fairly rapid service slot and you diagnosed the problem quickly

13 June 2018

service

5

Thorough, professional, competitively priced. I liked the video, and the overall extra mile - the car was in for front brake pads but was given a good once-over for any other possible issues. I also liked that the car was cleaned.

12 June 2018

service

5

Amazing service

11 June 2018

service

5

As above.

11 June 2018

service

5

Staff friendly and knowledgeable, hassle free.

10 June 2018

service

3

Polite, helpful staff, crazy price.

08 June 2018

service

5

Their exceptional customer service skills when calling in to the dealership and thoroughness of their work

08 June 2018

sales

5

All steps were handled with complete professionalism and I felt confident that I was getting great service.

07 June 2018

service

5

Always very professional and honest

05 June 2018

service

5

Faultless

05 June 2018

service

4

Very happy with the service.

05 June 2018

service

4

Video feedback is good

05 June 2018

service

5

Easy quick and I loved the video

05 June 2018

service

5

Ben and Richard did a great job of organising everything. Loan car was great and there was no problem with me keeping it when my car had to stay at the garage overnight while parts were ordered.

31 May 2018

service

5

Waited while service done had a coffee. Relaxed atmosphere.

29 May 2018

service

5

All the staff I spoke to were friendly and helpful, the service took the exact length of time that I was told it would and the waiting lounge was extremely comfortable.

29 May 2018

service

5

the service was started and finished on time while we waited the car was also valeted foc which always helps

29 May 2018

service

5

Service clear and I knew what I was paying for. No hidden surprises. And I certainly like the video of the service sent to me.

28 May 2018

service

5

Loved the video of the service and the general informative nature of the staff.

28 May 2018

service

5

Sorted my problem out a lot quicker than first predicted. great communication .

28 May 2018

service

2

The two reasons I brought my car in for service were not rectified, despite being charged labour, and my car is under warranty. Passenger window warning light still coming on when it rains, and rear of car incredibly creaky when driving. Not sorted

28 May 2018

service

5

Professional, curtious and genuine The service gentleman we dealt with is a credit to company

28 May 2018

service

5

Great service from both the reception and the engineer via video

26 May 2018

service

5

Great customer service

20 May 2018

service

4

No problems

19 May 2018

service

5

As I have written above.

18 May 2018

service

3

My car was booked in for another job, but the inspection said that my car needed replacement brake pads, however this information was only provided after the original work was completed, they could have advised me while the car was in the workshop

17 May 2018

service

3

see above. Should hasve tried harder to find the rattle. I was waiting in the showroom while the car was serviced so they could have taken the car for a drive.

17 May 2018

service

1

I asked for the clock to be put to the correct time, it was not done. No explanation. Used to be friendly and helpful

17 May 2018

service

5

They did exactly what they said they were going to do.

15 May 2018

service

2

A series of errors/ miscommunications/ wastes drives to mini oxford ending in somebody picking my car up and the blocking a colleague in our car park who then couldnÂ’t get home to his children

15 May 2018

service

5

Always helpful and pleasant and very professional

14 May 2018

service

2

I raised a few issues regarding my mini but they were dismissed as non problems. The auto engine cut out fuel saving feature has not worked for a long time. The car battery does not allow me to listen to the radio whist the engine is off.

13 May 2018

service

4

Good service

12 May 2018

service

5

Service department is efficient. Health check helpful.

11 May 2018

service

5

Nice clean car

10 May 2018

sales

5

Great customer service

10 May 2018

service

4

completely happy with the service I received

09 May 2018

service

5

From start to finish I was taken care of.

09 May 2018

service

4

Please can there be a clear sign to tell you where visitors are to park. The IN and OUT signs are really clear but I was unsure where to park. It was my first visit since the extensive revamp.

07 May 2018

service

5

Very good , but took a bit longer to do than i would have liked.Friendly and polite staff.

07 May 2018

service

5

Mini service fitted in at short notice, kept updated throughout the day, and ready to collect on time.

07 May 2018

service

5

They did what was expected and got me back on the road