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Customer Reviews.

sales

5

Everything went smoothly and the customer service we received was excellent.

12 April 2018

service

5

Very efficient and professional

06 April 2018

service

5

Very good service, efficient friendly.

04 April 2018

service

5

The service is exceptional

03 April 2018

sales

5

Same as question one

03 April 2018

sales

5

Excellent dealer; very good, helpfull and extremely knowledgeable

03 April 2018

service

5

We've always had great service from North Oxford Garage; really appreciated the vehicle check video

02 April 2018

service

4

The tyre pressure warning came on for all four tyres on the way back from the service . This was disconcerting and meant I had to check my tyres and reset. Not ideal. Other than that am happy.

02 April 2018

service

4

Would have given a 5 but to be honest and unusually we did have to chase a few times to confirm the details of the appointment and the communication around the work required and whether the TLC would cover it could have been better. But it was XmasNY

29 March 2018

service

5

Lovely new premises with comfortable seating area and a friendly team of staff.

27 March 2018

service

5

Quick, efficient, friendly service. Full disclosure of information all clearly conveyed.

27 March 2018

sales

5

Love mini great staff know what they are doing and helpful

27 March 2018

service

5

Becky was fab, right from the beginning, confirming everything and then friendly and helpful when I arrived and when I picked the car up :)

26 March 2018

service

5

Efficient service, polite receptionist and guy who looked after me.

26 March 2018

service

5

What was agreed to be done was done and met expectations

23 March 2018

service

5

I was offered an appointment (and a courtesy car) on the day I telephoned.....

22 March 2018

sales

5

salesperson was professional and helped in all aspects of the transaction

20 March 2018

service

5

Very customer focused service

20 March 2018

service

5

Reliable Friendly Welcoming

18 March 2018

service

5

My only issue was that following the service the in-car computer was not reset resulting in another visit to the garage. This was dealt with very efficiently and apologies were made for any inconvenience caused.

18 March 2018

sales

5

I did not have any problems, Nathan was very helpful and met all my requirements, especially in collection day when it was snowing!

17 March 2018

service

5

I was dealt with courteously and kept informed all along about what was taking place and how long it would be

17 March 2018

service

5

Super-organised, professional.

15 March 2018

service

5

Were able to fit me in at short notice, but were able to complete the work quicker than anticipated, so I was only without my car for a few hourse

15 March 2018

service

5

It was organised

15 March 2018

sales

5

Josh was really friendly and helpful. He actually listened to the things I wanted from my car rather than just trying to sell me the car he wanted to sell me (which happened to me at another car manufacturers showroom). The car itself is great.

13 March 2018

sales

5

I really enjoyed the who process and Josh, my salesman, was fabulous

13 March 2018

service

4

Good customer service and easy to deal with, I like the video sent with feedback on MOT. I asked about upgrading to LED daytime running lights, the quote was £600, quite a lot more than the MINI website says which says from £200.

12 March 2018

service

5

Nothing to fault

10 March 2018

service

5

Very satisfied with Richard’s customer service

09 March 2018

sales

5

Very professional Nathan Thomas was on the ball, supportive and patient. Easy to deal with and he listened to us, I certainly didn't feel that his guidance hinged on a sale. Quite unusual when buying a car. thank you Nathan.

08 March 2018

service

5

Friendly, efficient service. Video of MOT very useful.

08 March 2018

service

5

Helpful staff, great facilities while I waited for the MOT and end of warranty check.

08 March 2018

sales

5

In the past buying a car has been a stressful experience. This was completely different. The showroom has a great atmosphere and the staff were helpful but not pushy. Excellent service on both the initial visit and the day of collection

06 March 2018

service

5

Always so friendly & helpful. Nothing is too much trouble

06 March 2018

service

5

Problem was dealt with efficiently and quickly. Car was cleaned and valeted.

06 March 2018

sales

5

Good team work and helped me when I needed it. They made the collection exciting and rewarding

06 March 2018

service

5

Particularly enjoyed watching the video.

05 March 2018

service

5

Service personnel were courteous and efficient

04 March 2018

service

3

The work done on the day was good but please refer to previous answer to see why I had some problems to sort out.

03 March 2018

service

5

My car was picked up when promised and I was kept in the loop st all times

02 March 2018

service

5

Excellent service. Polite and attentive staff and my car was returned to me on time and had been cleaned inside and out.

01 March 2018

service

5

Nice relaxing environment to wait in while my car was being serviced and was done in a very efficient manner and nice staff.

01 March 2018

service

4

Helpful staff and very friendly atmosphere

01 March 2018

service

5

Situation resolved quickly and professionally

27 February 2018

service

2

I was taken to this garage for a tyre replacement. The garage did not inflate the tyres properly after changing and did not reset the tyre pressure indicators. This meant whilst driving home warning lights came on.

27 February 2018

sales

5

Sales man (Josh) was a great help and his product knowledge was very good.

27 February 2018

service

2

Normally I cannot fault this dealership. My car had a brake fluid service and when I collected my car and drove away I had no brakes!! It seems they hadn’t been bled.

27 February 2018

service

5

Completely satisfied with service experience

27 February 2018

service

5

Changed door seals as requested.I turned 1/2 a day late to collect my car / return courtesy car & no one complained