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Customer Reviews.

service

4

It was all carried out efficiently, but the valet service omitted to clean out the interior of the boot.

14 May 2019

service

5

staff were friendly and obliging, car came back clean and washed.

10 May 2019

service

4

generally the staff were very good and helpful, but it would of been a nice gesture if I was offered some kind of compensation for the inconvenience of having to return my mini twice with a fault (even if it was a mini travel mug)

07 May 2019

service

5

As above

06 May 2019

service

3.5

Delay in seeing someone when I collected the car

04 May 2019

service

5

very quick, and kept me informed of progress

04 May 2019

service

5

The NOG got to the root of the problem that two other garages failed to detect. It was, however, a very unusual problem.

02 May 2019

service

4

Very comfortable showroom, and as a diabetic very appreciative of the bottle water ?? to w

01 May 2019

service

5

Arrived early and staff very kindly started Service before time. Fab video and car cleaned post service.

26 April 2019

service

5

Very professional. Absolutely customer-orientated!

26 April 2019

sales

5

The right car at the right price

25 April 2019

service

2.5

Arrived 30 mins early for oil change. Told to take a seat, someone would be with me shortly. Was forgotten about for 45 mins. I had to ask a member of staff if anyone was going to see to me. 3 customers turned up in that time got served instantly

24 April 2019

service

5

Did what I asked and returned a nice clean car.

24 April 2019

service

5

Went in for Mot and reminded that had a warranty for oil leak which was booked in and rectified.

24 April 2019

service

5

Great communication

24 April 2019

service

5

Friendly very professional.

24 April 2019

service

5

They pursued the goodwill claim which was settled in full.

24 April 2019

service

5

Excellent service

24 April 2019

service

5

I was able to borrow a car for the whole weekend with no notice when parts weren't available for my car

23 April 2019

sales

5

clean tidy, customer focused, drinks area and soft furnishings, good selection of vehicles on display

22 April 2019

service

5

Team were helpful and friendly. One of the best experiences I have had when it comes to car issues

21 April 2019

service

4

Professional service

19 April 2019

service

4

People are courteous and friendly with good feedback.

18 April 2019

service

5

The lady who was looking after me and my car, was lovely extremely understanding and she went above and beyond

17 April 2019

service

5

Professional service

17 April 2019

service

5

Efficient, pleasant service.

16 April 2019

sales

5

All staff at oxford mini were approachable, friendly and helpful.

16 April 2019

sales

4

Mostly good, though the salesman did make a few errors.

15 April 2019

service

5

Work was completed in good time and I was telephoned & e-mailed when the car was ready to collect.

15 April 2019

service

3

Would have been a higher rating but I had to chase twice and wait over 10 days for an estimate for dealing with a scratched bonnet; this was assessed when the car was brought in for its service.

15 April 2019

service

4

Job done on time ,but simple services seem expensive !

15 April 2019

service

5

staff know what they are talking about, the young lady I had contact with is brilliant and very good communicator I think her name is Beckie

12 April 2019

service

5

Always a good experience.

11 April 2019

service

5

This visit went very smoothly.

11 April 2019

sales

5

All questions answered, plenty of help with test drives, never felt I was being pushed to make my mind up as it took me some time to choose what spec I wanted.

11 April 2019

service

5

Polite, informative and most pleasant to deal with

11 April 2019

sales

5

There were no issues. I was kept well informed throughout the wait for the 60th anniversary edition mini

10 April 2019

service

5

I am always looked after extremely well.

09 April 2019

sales

5

Everyone was so welcoming and kind nothing was too much trouble! our salesman Josh was fantastic! very knowledgeable and helped us every step of the way!

09 April 2019

service

5

Complete satisfaction from start to finish

09 April 2019

sales

5

I was blown away to arrive and find my new mini was in it's own little showroom and wrapped up with a bow. That meant so much and I was overwhelmed.

09 April 2019

service

5

Tried hard to meet my needs

09 April 2019

service

4

I had to take the car back for an engine warning light to be cancelled.

09 April 2019

sales

5

3rd car from this dealership and salesman

09 April 2019

sales

5

Overall the whole experience was a pleasant one

09 April 2019

service

4

Great service, oil services always seem costly, however

08 April 2019

service

2

My trip had been zeroed and dash cam disconected and not put back.the trip was mesuring my average for three month use

07 April 2019

service

3

Very welcome nice coffee

06 April 2019

service

5

Found some small issues, but sorted them under warranty

05 April 2019

service

5

easy booking service-loan car offered-kept updated re work being done