Our sales rating is 4.9
Our rating is based on 15 comments from 33 reviews.
View all sales reviews
5.0
Geoff was extremely helpful and left nothing out with his explanations
5.0
Emily very helpful and knowledgeable. Kept us informed of progress and always returned calls.
5.0
The sales team were fantastic helping me with every aspect of my purchase, I could not be happier
5.0
we were very satisfied, so much so we went back 2 weeks later with my mother and bought another mini from Geoff.
4.5
The staff at the dealership were brilliant however the showroom did not have the wow factor. It could have done with a good clean
5.0
We ahve used North Oxford many times and i am very happy with their services
5.0
WARM FRIENDLY ATMOSPHERE.STAFF VERY HELPFUL ON ALL ASPECTS OF PURCHASE
5.0
The dealership at North Oxford were excellent from beginning to end. Emily Thomas deserves recognition for doing a great job
5.0
First class experience at North Oxford Garage. Completely satisfied would thoroughly recommend to friends family.
5.0
Could not fault the effort that went into ensuring our satisfaction
5.0
Kept updated on progress of the order throughout
5.0
Couldn't have been better
5.0
Whole process from start to finish including emails phone contact all managed by one excellent sales person
5.0
The sales gentleman was a 100 never felt so comfortable in purchasing a new car
5.0
Dealer went out of her way to accommodate my needs
4.5
The staff at the dealership were brilliant however the showroom did not have the wow factor. It could have done with a good clean
5.0
Geoff was extremely helpful and left nothing out with his explanations
5.0
Emily very helpful and knowledgeable. Kept us informed of progress and always returned calls.
5.0
The sales team were fantastic helping me with every aspect of my purchase, I could not be happier
5.0
we were very satisfied, so much so we went back 2 weeks later with my mother and bought another mini from Geoff.
5.0
We ahve used North Oxford many times and i am very happy with their services
5.0
WARM FRIENDLY ATMOSPHERE.STAFF VERY HELPFUL ON ALL ASPECTS OF PURCHASE
5.0
The dealership at North Oxford were excellent from beginning to end. Emily Thomas deserves recognition for doing a great job
5.0
First class experience at North Oxford Garage. Completely satisfied would thoroughly recommend to friends family.
5.0
Could not fault the effort that went into ensuring our satisfaction
5.0
Kept updated on progress of the order throughout
5.0
Couldn't have been better
5.0
Whole process from start to finish including emails phone contact all managed by one excellent sales person
5.0
The sales gentleman was a 100 never felt so comfortable in purchasing a new car
5.0
Dealer went out of her way to accommodate my needs
Our service rating is 4.4
Our rating is based on 44 comments from 95 reviews.
View all service reviews
5.0
Everything was fine at the dealership.
5.0
I always find the staff helpful.
5.0
5.0
Good service. No unexpected horrors or hidden surprises.
2.5
Nicky was very pleasant, unfortunately the equipment required for the MOT was not working on the day.
5.0
North Oxford Garage is a very pleasant place to wait while the car, in this case, had an MOT. Staff friendly and coffee facilities available should you require it. It was a bonus to be told that my car had been washed and hoovered
5.0
Nicki was helpful and lovely as ever.A credit to their dealership.
5.0
Fantastic service made to feel valued
5.0
The service department told me it would take an hour hour and it did . No waiting and no hassle
5.0
They were very professional and very quick.
5.0
5.0
Staff at Oxford particularly Nicky are always very helpful and courteous
5.0
Its a very good service,cannot fault the staff.
4.5
car was in for an oil service, I was told it would take 2 and a half hours, after 3 hours and no phone call I rang the dealer and was told my car was ready. When I had my first service it was much quicker.
5.0
The problem I was experienced was resolved during my visit and my car returned lovely and clean
5.0
The toy MINI which is for children to use is very annoying at half term.
2.0
The car was in twice for an oil leak which turned out to be the oil pump leaking.
5.0
3.0
It took three visits to get the problem fixed
5.0
It's not the dealer that is not good quality, it's the car.
1.0
The dealership advised the brakes needed to be done. I went to another garage to have the brakes done they advised that there was a nut missing. When I rang the dealership to query this they advised that they had forgotten to advise me.
4.5
5.0
They cater for the Customer and it's a pleasure to wait there.
2.5
This score represents the damage the dealership did to the customers vehicle which they have repaired but have not compensated the customer as promised.
5.0
5.0
Very efficient and polite service, car cleaned and all issues resolved.
5.0
Given that my car returns there due to manufacturing and design issues which are not their fault they still operate at the very highest level.
5.0
5.0
can t do more for you ..Nicky on Service reception very helpful
4.0
Depressing that you wanted a lot of money to change 4 winter wheels for summer perhaps 10 mins work. That was poor, and I shall do it myself
5.0
always very helpful, keep one advised on progress of repair
3.5
When the mini was first looked at it was booked for two weeks time for fuel sender to be fixed. However, I was not told to keep an eye on the fuel until it was fixed and he car broke down again. Not happy
3.0
staff is friendly but as said before the problem has not been fixed
5.0
The garage always make you feel a valued customer
1.0
The customer was told she needed brake pad and discs and The customer took the vehicle elsewhere and was told that they was only half worn.the dealer ship did not alter service light so light still flashing.
4.0
The service was not as good as I would have liked.
5.0
4.0
too much depends on the receptionist,often this young female is the only employee with whom we have any contact.
1.0
Took it to the garage to get repaired. Paid £395 and is still not fixed, was told it was something else,so got that done, yet is still not fixed.
5.0
5.0
5.0
Staff very professional. Vehicle serviced well the valet was excellent
4.0
it is always easy to pass waiting times by looking at the new and used stock of cars, indeed having a service or MOT done whilst waiting I have beentempted into buying two replacement cars which I would not optherwise have time or reason to look at
5.0
On collection my Mini looked brand new. Really cleaned well. All staff very professional.
1.0
The dealership advised the brakes needed to be done. I went to another garage to have the brakes done they advised that there was a nut missing. When I rang the dealership to query this they advised that they had forgotten to advise me.
1.0
The customer was told she needed brake pad and discs and The customer took the vehicle elsewhere and was told that they was only half worn.the dealer ship did not alter service light so light still flashing.
1.0
Took it to the garage to get repaired. Paid £395 and is still not fixed, was told it was something else,so got that done, yet is still not fixed.
2.5
Nicky was very pleasant, unfortunately the equipment required for the MOT was not working on the day.
2.0
The car was in twice for an oil leak which turned out to be the oil pump leaking.
2.5
This score represents the damage the dealership did to the customers vehicle which they have repaired but have not compensated the customer as promised.
3.0
It took three visits to get the problem fixed
3.5
When the mini was first looked at it was booked for two weeks time for fuel sender to be fixed. However, I was not told to keep an eye on the fuel until it was fixed and he car broke down again. Not happy
3.0
staff is friendly but as said before the problem has not been fixed
4.5
car was in for an oil service, I was told it would take 2 and a half hours, after 3 hours and no phone call I rang the dealer and was told my car was ready. When I had my first service it was much quicker.
4.5
4.0
Depressing that you wanted a lot of money to change 4 winter wheels for summer perhaps 10 mins work. That was poor, and I shall do it myself
4.0
The service was not as good as I would have liked.
4.0
too much depends on the receptionist,often this young female is the only employee with whom we have any contact.
4.0
it is always easy to pass waiting times by looking at the new and used stock of cars, indeed having a service or MOT done whilst waiting I have beentempted into buying two replacement cars which I would not optherwise have time or reason to look at
5.0
Everything was fine at the dealership.
5.0
I always find the staff helpful.
5.0
5.0
Good service. No unexpected horrors or hidden surprises.
5.0
North Oxford Garage is a very pleasant place to wait while the car, in this case, had an MOT. Staff friendly and coffee facilities available should you require it. It was a bonus to be told that my car had been washed and hoovered
5.0
Nicki was helpful and lovely as ever.A credit to their dealership.
5.0
Fantastic service made to feel valued
5.0
The service department told me it would take an hour hour and it did . No waiting and no hassle
5.0
They were very professional and very quick.
5.0
5.0
Staff at Oxford particularly Nicky are always very helpful and courteous
5.0
Its a very good service,cannot fault the staff.
5.0
The problem I was experienced was resolved during my visit and my car returned lovely and clean
5.0
The toy MINI which is for children to use is very annoying at half term.
5.0
5.0
It's not the dealer that is not good quality, it's the car.
5.0
They cater for the Customer and it's a pleasure to wait there.
5.0
5.0
Very efficient and polite service, car cleaned and all issues resolved.
5.0
Given that my car returns there due to manufacturing and design issues which are not their fault they still operate at the very highest level.
5.0
5.0
can t do more for you ..Nicky on Service reception very helpful
5.0
always very helpful, keep one advised on progress of repair
5.0
The garage always make you feel a valued customer
5.0
5.0
5.0
5.0
Staff very professional. Vehicle serviced well the valet was excellent
5.0
On collection my Mini looked brand new. Really cleaned well. All staff very professional.