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Customer Reviews.

service

5

Staff are very pleasant and quick to deal with any problems

18 November 2021

service

5

The service was well done and fast

17 November 2021

service

5

Smooth process. Comfortable waiting area with refreshments on tap

16 November 2021

service

4.5

Everything done on time. Cost of wiper blades seemed a bit expensive.

16 November 2021

service

5

The issue I had was resolved in one visit, the repair was excellent. Richard (servicing) was very approachable and explained everything clearly. The free health check was also welcome!

15 November 2021

service

5

Everything carried out promptly and easy to deal with staff from start to finish.

14 November 2021

sales

5

Nothing stands out as a problem

14 November 2021

service

5

Very helpful.

14 November 2021

service

5

The gentleman that served me was lovely, my service was done with no issues. I received a video of the service rather quick. The complimentary clean on my car was appreciated.

10 November 2021

sales

5

Can not fault the service

10 November 2021

service

5

Staff very helpful

09 November 2021

service

5

Very thorough service. Staff are nice friendly and professional. Always happy to help.

09 November 2021

service

5

I can't fault you, ive never had a bad experience yet.

08 November 2021

service

5

Long Hampton staff are lovely friendly and helpful

07 November 2021

service

4

Easy to drop vehicle off, kept up to date during the day and ready for collection when advised

07 November 2021

service

5

Everything went smooth I know my car is in good hands and always extremely clean when I pick it up

06 November 2021

service

5

Fast reception . Service done whilst waited. All good.

06 November 2021

service

5

I was taken care of, offered to have MOT with service when they saw it was due and they were happy to do it even though I hadn't booked. Easy to follow pricing to!

06 November 2021

service

5

Work was completed in a timely and satisfactory manner.

06 November 2021

service

5

Courteous, excellent communication and efficienct

06 November 2021

service

5

Efficient and keep you informed, plus WiFi and coffee!

06 November 2021

service

5

Job completed to my satisfaction

05 November 2021

service

5

Excellent customer service, polite, effective and professional.

04 November 2021

sales

5

Good handover of vehicle. Great and help/information available via the handover link/email sent to me and via the Mini App

03 November 2021

sales

4.5

Good communication Flexible finance options to consider Salesman not too pushy!

03 November 2021

sales

5

We paid what we thought we would and the car arrived on time. No last minute issues. Smooth!

03 November 2021

service

5

The service was carried out professionally and I had full confidence in the staff doing the work. Mini made everything easy from initial booking to collection of the vehicle. My car was left clean and sanitised. Staff were friendly and knowledgable.

02 November 2021

service

5

Managed to fix everything in time including the key

02 November 2021

sales

5

Paul was always in touch, made the purchasing experience fun and collecting the car was the most exciting thing ever!

02 November 2021

service

5

Both the Service Engineer I spoke to on the phone, and the Agent in the showroom, went out of their way to be of help and address the problem.

01 November 2021

service

5

Availability of refreshments while waiting. Timing excellent

01 November 2021

sales

5

It was a very smooth process

31 October 2021

sales

5

Professional friendly and efficient service. I was provided with very good information and guidance and all my questions or concerns were answered. I was helped to find the specification that suited my needs.

26 October 2021

service

3.5

Kind and efficient

26 October 2021

service

5

Kept to time. Well informed of what was needed to be done to my car. Waiting area is comfortable and quiet.

26 October 2021

service

5

Very professional.

24 October 2021

service

5

No hassle, honest service

24 October 2021

service

5

Job done at pre agreed price. Within time scales for completion

23 October 2021

service

4

Always are and do not expect any thing different

21 October 2021

service

5

Easy to arrange, car was collected and dropped back off as arranged. Kept informed of what was being done

21 October 2021

service

5

No problems and everything explained

21 October 2021

service

5

Because I had no complaints or problems

21 October 2021

service

5

No problems

18 October 2021

service

5

Well, everything is functioning well!

17 October 2021

service

5

So helpful every step of the way....

17 October 2021

service

4

It's expensive but efficient and the staff are really nice

17 October 2021

service

5

Great service

17 October 2021

service

5

I found the staff very professional

17 October 2021

service

5

Competent & Friendly with sound advice. I am very happy to remain a customer there.

16 October 2021

service

5

Had been difficult with fuel crisis / courtesy car/ commute distance and refuelling. I had to revert to waiting because I hadn't time to hunt to refill but they did their best to get it done in reasonable time having expected to keep it all day.