Richard was very helpful and friendly when I dropped the vehicle off and again upon collection.

Excellent in all areas.

I was booked in quickly and the issue was dealt with and it was lovely to get a cleaned car back

Polite, efficient experience with all staff that I was served by.

Excellent as always. Thank you

Professional and curtious welcome. Service and process explained clearly.

Excellent service

no problems at all

Excellent service, Thank you.

As far as we know, the brake fluid service was carried out correctly and professionally.

Good

My mini was treated like I was with care and respect

Very friendly helpful advice and felt comfortable and not pushed into anything

Great service

Really professional, efficient and excellent service.

I had no problems with my car, but advice given was useful

Good and consistent customer service.

No complaints at all.

The service provided is always consistent.

The staff were helpful, professional, courteous and effective throughout my recent experience.

Very friendly and efficient service and they didn't keep me waiting longer than necessary. The vehicle health check was very useful and the car was handed back to me lovely and clean inside and out. Customer service was excellent.

I am impressed by the team at bmw mini in long hanborough. They were friendly and helpful

Great staff, all super friendly and excellent service, couldn't fault it at all. Great coffee too!

The service level was amazing and better than anything I've ever had at any other garage!

Professional and excellent customer service by Richard

Great service, excellent communication and customer service.

As above, just great service from your team

Completely satisfied! Greeted by friendly and attentive staff, from the minute I walked into in to the showroom to the minute I left. A lovely cup of tea added to the experience!

Everything was efficient

Nothing was a problem.

Friendly and professional

All done to plan, no problems

No problems encountered

Darren was brilliant!

Kept informed throughout the day, from before pick up of vehicle, then given info during the service so I could decide about new tyre and whether to renew brake pads. Car delivered back in good time.

There was no reason not to be satisfied. Everything had been thought through, including a complementary coffee with biscuits.

All done to avery high standard.

On time with completion of service

I felt it was good value for money as they really understood my car and explained clearly any issues that were found.

Good, as expected.

Simple booking, good price

Attentive and helpful

Very helpful staff

I was looked after with cups of coffee while I waited offered by more than one member of staff and asked if I was ok as staff walked past me. Very clean showroom with friendly staff. Kept up to date and offered car when mine had to stay. Thankyou:))

Was well looked after and kept up to date!

Always excellent service and care

Everything was excellent!

Sales person was very helpful and polite

The car I have is perfect for me

It went smoothly, was well informed ahead of time, kept up to date on how things were progressing, and there were no surprises or last minute changes on the day.