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Customer Reviews.

service

3.5

Good services

08 April 2021

service

5

Very satisfied

08 April 2021

service

5

Repair job was done quickly.

07 April 2021

service

5

Smooth service across the different personnel I dealt with. Very helpful and professional staff. I felt confident that it wasn't just good staff that I was dealing with but a good company too.

06 April 2021

service

5

Timely updates on progress of work and clear explanation of costs

06 April 2021

service

5

sorted the problem. I had faith in the diagnostics

06 April 2021

sales

4

few delays but overall very good - especially with social distancing etc.

06 April 2021

service

5

Always friendly staff and customer service excellent

05 April 2021

service

5

Prompt, efficient and businesslike

05 April 2021

sales

5

all i can say it was a good experience

05 April 2021

service

5

It was faultless.

05 April 2021

service

5

Basically listened and met all my needs on the day.

03 April 2021

service

5

Super friendly, covid safe service with a smile.

03 April 2021

service

4.5

Nothing is perfect

03 April 2021

service

5

The car wasn't actually in for a service this time but they identified the fault with the offside rear tyre and repaired

02 April 2021

service

5

Understood my concerns, helpful in explaining issues, courteous and friendly

02 April 2021

service

5

Efficient friendly reliable

02 April 2021

service

4

I am never completely satisfied

30 March 2021

service

5

Great stuff

30 March 2021

service

4

Odd that during a pandemic and a stay at home order that I was advised I could wait while my Mini was serviced and advised the collect and deliver process was chargable.

30 March 2021

service

5

For the same reasons. we were kept fully informed of progress throughout the process form start to finish.

29 March 2021

service

5

Great customer service. Comfortable waiting area.

29 March 2021

service

5

kept advised with no fuss

29 March 2021

service

5

Excellent. Enough said!

29 March 2021

service

5

quick efficient service

29 March 2021

service

5

Very good

29 March 2021

service

5

Excellent service from booking to service

28 March 2021

service

5

Easy from start to finish

28 March 2021

service

5

It certainly seems a well run and friendly garage at Hanborough, always friendly and professional and personal approach and as my car is getting on, I've got to know a few of the regular staff over the years.

28 March 2021

service

5

Huge thanks to Darren for his kindness and compassion shown at a difficult time. Appreciated all that Darren and Dan did to turn the situation around to resolve.

28 March 2021

service

5

First fault on the car in 5 years, and they diagnosed and corrected the issue.

28 March 2021

service

5

Service team are very friendly and accommodating. Easy to book appointment. Car serviced in good time.

26 March 2021

service

5

The required check was completed quickly, properly and with courtesy.

23 March 2021

service

5

Josh, the person who worked with me, was polite, efficient and helpful. I appreciated the discount on the new tyres, even though they weren't covered by my Mini warrantee.

23 March 2021

service

5

Good Coffee

23 March 2021

service

5

Seamless process

23 March 2021

service

5

All problems resolved

23 March 2021

service

5

I live I. Bicester and was struggling to work out how I could get home after dropping my car in the COVID situation. Darren took initiative and checked with Richard who kindly picked up my car and returned it. Proactive, amazing service.

22 March 2021

sales

5

Stress free

22 March 2021

sales

5

Everything was smooth, and professionally done

22 March 2021

sales

5

Ricky was so friendly,helpful and knowledgeable and helped every step of the way

22 March 2021

service

5

I was very satisfied however I don't like surveys where I have to give a reason for my answer.

21 March 2021

service

5

Reminded me about appointment. Able to wait for car in pleasant and Covid safe environment. Kept me informed on progress at all stages. Liked that my car was washed and sanitised before it was returned to me.

21 March 2021

service

5

Easy to book a service, on time, washed and vacuumed car. Great customer service

21 March 2021

service

5

Because I was

21 March 2021

service

4

Efficient service during lockdown

21 March 2021

service

5

Everything was done according to schedule

21 March 2021

service

5

13 year old mini passed its MOT

21 March 2021

service

5

Great communication from booking to end of service

21 March 2021

service

5

Always happy with the work