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Customer Reviews.

service

4

*Plenty of approachable staff *Smart showroom *Process seemed to run smoothly

11 October 2019

service

5

Perfect service; the staff at Mini kept me updated throughout

11 October 2019

service

5

Car booked in and serviced in a timely manner.

11 October 2019

sales

5

Very helpful sales team and having a 48 hour test drive was an excellent way to try a new car, having driven a VW for 18 years.

10 October 2019

sales

5

Excellent service from Thys at long hanborough mini

10 October 2019

sales

4

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10 October 2019

service

5

A good customer service team at North Oxford

10 October 2019

sales

5

All went to my plan

09 October 2019

service

5

Efficient and courteous. Thought of everything.

08 October 2019

sales

5

Ricky Clarke was excellent all the way through the process. 5 Star customer service.

08 October 2019

service

5

Easy process from start to finish.

08 October 2019

sales

5

Always had top service every time

08 October 2019

service

5

Car is running smoothly, and they found the problem swiftly when I mention the car was hesitating

07 October 2019

service

5

I was kept informed as to the progress of the service, pleasant surroundings in which to wait.

06 October 2019

service

5

The service as on previous occasions was welcoming, attentive, friendly and efficient. Everything about the car is carefully explained and so I know what to expect. An additional repair was required and this was immediately accommodated

06 October 2019

sales

4

Generally satisfied with the deal done

06 October 2019

service

5

The work was completed to my satisfaction

05 October 2019

service

5

The service was impeccable

05 October 2019

service

5

From start to finish everyone was professional, knowledgable and friendly

04 October 2019

service

5

As above

03 October 2019

service

5

Good value and great service

02 October 2019

service

4

The service is very efficient; communications clear and there's a pleasant area in which to sit, read etc while waiting

01 October 2019

service

5

I seem to encounter Richard each time when I book in for a service. The consistency of service is wonderful!

01 October 2019

service

5

Everything went smoothly - no problems

30 September 2019

service

5

Quick check-in, service well explained (along with video), and good facilities to work from while I waited.

30 September 2019

service

5

Nice to see the video of how my MOT was done excellent

28 September 2019

service

5

Exceeded expectations

28 September 2019

service

4

Your all very helpful

28 September 2019

service

5

Everyone was very helpful and efficient.

27 September 2019

service

5

seem-less - update on how things are going and if they find anything that needs attention whilst there.

27 September 2019

service

4

£20 charge to use courtesy car is poor eervice

27 September 2019

service

5

From phoning to going to the Garage and having the service from the receptionist and the maintenance in charge of your vehicle. Very professional.

27 September 2019

service

5

Everything was completed as expected.

22 September 2019

service

4

They did what they said they would but not a 5 star as they had no correct tyre in stock to replace my failing tyre. Annoying!

22 September 2019

service

5

Could not faulty the treatment my car and myself received.

22 September 2019

sales

4

You get a greet welcome when first step into the show room. Introduction of a sales representative straight away. Sales person guided you through patiently to every single steps from detail introduction to the car to the final signing of contract.

21 September 2019

service

5

Did what they said

20 September 2019

service

4

The service advisor also introduced me to the Technician, who explained answers to my questions, and then introduced me to the Body Shop manager regarding a Rear Body Panel paint issue.

20 September 2019

service

4

Talked me through everything

20 September 2019

service

5

Friendly and helpful service staff.

19 September 2019

service

5

Easy to book, and staff able to contact when car was ready for collection

19 September 2019

service

5

They dealt with my problem immediately whilst I waited and cleaned my car too!

17 September 2019

service

5

Always welcoming and friendly. The two hour wait flies by. Great places to walk and a lovely pub, up the road, for a bite to eat. Very welcoming to dogs!

16 September 2019

service

4

Great service

16 September 2019

service

5

Richard was friendly, helpful and informative I waited whilst the work was done and it was a nice environment to get on with some work, and I had access to free wifi

16 September 2019

sales

4

Excellent sales advisor (Darren Peck)

16 September 2019

sales

3

Sales person, Emily was brilliant, understood our requirements, time frame and budget. However on collection car had not been properly cleaned. There was polish marks, plastic covers that hadn't been removed

16 September 2019

service

5

Great staff

16 September 2019

service

4.5

Information received throughout was helpful and clear. Drives very well after the service. Would of given a full 5 stars had the inside been given a bit of a clean up, as you do on the exterior. The service was £471 after all.

15 September 2019

sales

4

Warranty not explained otherwise exceptional service