Booked in for MOT because of reminder from Mini

All goood

I had no issues and they met my expectations.

Reliable service, everything explained well, good value, courtesy car provided.

Refreshments available and able to work whilst waiting for the service to be carried out.

Great customer service

Well informed of what the service entailed.

Good communication throughout the whole process, was given some very good prices on the work that I had done to my mini. Becky who dealt with me through the work was very friendly and helpful.

They were able to carry out all the work I needed and could book me in within a few days of calling.

Got what I needed

Professional, happy to help

Very friendly staff and COVID processes excellent.

The software problem was sorted AGAIN, and we were treated very well by the staff.

Easy - even during Covid. All done within the time said.

Katie was friendly,helpful and efficient in arranging a test drive and providing all the information needed for me to make my choice and order during the recent Covid-19 lockdown. My mini arrived in the expected time frame and collection was seamless

Very pleasant and efficient staff

Excellent customer service Responded promptly and efficiently. A fair trade in without unnecessary hassle! Already a satisfied service customer on previous car. Good job Katie Newman in sales

Quick and efficient service and staff

Great service esp with courtesy car

Simple from start to finish. Excellent customer service. Staff knew what they were talking about and were able to give appropriate advice and recommendations. Just excellent!!

Everything carried out satisfactorily

Carly gave me accurate information which was given promptly and clearly .

My car is always looked after exceptionally well by North Oxford Garage, over and above what you expect.

I was offered immediate help. Staff were polite and incredibly helpful

Clarity and friendly staff

All good

Ben who was my service advisor was extremely helpful, pleasant and seemed to genuinely want to give a great experience in what is normally an expensive and not altogether pleasant experience with other makes.

It was quick

My car needed an urgent tyre replacement and I was given an appointment promptly and I was confident and happy with the service provided

It was very good

Courteous people, everything went as scheduled and I was informed about the status of my car and the cost of the repairs

Great service

Work carried out to high standard , along with good video showing work and health check

Service completed promptly.

Excellent and helpful service

Easy , car was collected form home and delivered back. Updated during the day

All went smoothly

Work in this instance was carried out within the allotted time, also given a desk I could work from whilst waiting

Rhys has been absolutely fantastic during the entire process, this is my second car with you and I can tell you that he was one of the main factors on why I decided to stay with Mini.

The handover was a pleasure - efficient and relaxing despite the restrictions

Helpful and able to meet my needs

Nice dealership, friendly service and efficient process.

Everything went exactly as it should

Richard in service dealt with us very professionally showing great empathy with our issues. Everything has been transparent and we can't thank him enough. He should be congratulated.

Everyone was helpful and attentive. Keeping me informed as necessary.

I was very satisfied

Always get excellent customer service

The work was done in a matter of hours and I was kept informed the whole way through. Drop off and pick up was easy

Friendly efficient staff

Very satisfied