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Customer Reviews.

service

4

I thought the video of the check was very good

06 January 2020

service

5

Polite, efficient and reasonably priced

02 January 2020

sales

5

Pleasant and helpful salesman. Good environment.

02 January 2020

sales

5

No issues, just a few things that need to be changed in the new year

01 January 2020

service

5

Everything worked like clockwork

29 December 2019

service

5

Charming and helpful people

28 December 2019

service

5

Fast and efficient service.

28 December 2019

service

5

Always looked after well when I visit

28 December 2019

service

4.5

Clear guidance and explanation of car service

28 December 2019

sales

5

It was great. Staff were nice, helpful, knowledgeable.

26 December 2019

service

5

As mentioned above

24 December 2019

service

5

Never had any issues. I can always book in a convenient time.

24 December 2019

service

5

When I have booked my car in for maintenance at Long Hanborough, the staff member has explained what work will be done, I have been able to raise other issues that I feel should be looked at. Following the work, clear feedback has been given.

23 December 2019

service

4

I refer to our heater problem

19 December 2019

service

4

Friendly helpful and efficient staff

19 December 2019

sales

5

The whole process was efficient. I was kept informed of my mini's progress as it was built. At the mini showroom I was shown the controls and then my mini was delivered to my door. Excellent service.

18 December 2019

sales

5

Handover was booked on a Sunday to accommodate my work schedule and staff member carrying out was professional, knowledgeable and exceeded my expectations in helping me set up my car to suit my requirements (Apple play/my phone connectivity etc)

18 December 2019

service

5

I wanted to give an honest assessment of the performance of the Mini and one that I would pass on to anyone considering buying a Mini.

17 December 2019

service

5

Everything was smooth and job done on time. I was able to do my day job at the dealership whilst waiting for my car to be ready.

17 December 2019

service

4

Were able to get the car booked in quickly, no hassle.

17 December 2019

service

5

The work was completed to a very high standard. The health check video was very professional and informative.

17 December 2019

service

2

I was happy with Detox service but extremely disappointed with how badly the car had been washed then hoovered inside afterwards. All of the outside was covered in dried streaky soapy residue marks The inside: very poorly hoovered /cleaned inside

16 December 2019

service

5

They fitted in with timings and kept me informed

16 December 2019

service

5

This was this car's first service, so I have no previous experience to judge against.

15 December 2019

service

5

all people were very good..

14 December 2019

service

5

As above I trust them.

14 December 2019

service

5

Done in no time and they even cleaned my car

14 December 2019

service

5

Although I was upset that I had a problem with my new 'mini' it was sorted quickly.

14 December 2019

service

4

Great service but a long way from home

14 December 2019

service

5

Excellent pre and post service

13 December 2019

service

5

Very professional and great service from the staff.

13 December 2019

service

5

Booking was easy and they called promptly to inform me when the service was complete.

11 December 2019

service

4

Ideally I required a courtesy car and was advised there wasn't one available. Therefore my husband, and daughter needed to drop me off and collect me - both were also working that day.

11 December 2019

sales

5

The whole experience of buying my new car to the superb handover was exceptional

10 December 2019

sales

5

Friendly and nice surroundings

10 December 2019

sales

4

Generally pleased although car broke down on way home!

10 December 2019

service

4.5

The car had 2 major problems which were both sorted well, but when I got the car back it hadn't been valeted. Just a small thing but I know of other mini owners who find this has been done when they get their car back.

09 December 2019

service

5

Work carried out within the time estimated, relaxing environment to wait. Advised that a brake fluid service was due in a couple of days, so carried that out, too, within the specified time and covered by TLC.

09 December 2019

service

5

i just feel really special which is not normal for me

07 December 2019

service

5

Richard gave me the quote and was always there to answer my questions and tell me about the controls of a van that you did not supply to me.

05 December 2019

service

5

Reasonable price and quickly done while I waited

03 December 2019

service

3

Quite a long wait

03 December 2019

sales

5

Simon got everything spot on.

02 December 2019

service

4

Good service but expensive. It would be nice if excess waiver for courtesy car was included.

02 December 2019

service

5

Good service

02 December 2019

service

4

All fine.

02 December 2019

sales

5

Super people at Long Hanborough and wonderful coffee and chocolate biscuits!!

01 December 2019

service

4

Easy to do business with.

30 November 2019

service

1

Incredibly unhappy with the service from North Oxford. If this was my local Mini dealer I would never buy another Mini. Feel that they tried to take advantage of my lack of technical knowledge and the fact I am a female driver. Angry and unhappy.

29 November 2019

service

5

Very efficient kept fully informed while I waited to have my first car service even received a Video message on what they had completed.. very impressed.. Relaxed atmosphere with Coffee Tea on tap..