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Customer Reviews.

service

5

Richard was very helpful and friendly when I dropped the vehicle off and again upon collection.

14 September 2021

service

5

Excellent in all areas.

14 September 2021

service

5

I was booked in quickly and the issue was dealt with and it was lovely to get a cleaned car back

14 September 2021

service

4

Polite, efficient experience with all staff that I was served by.

13 September 2021

service

5

Excellent as always. Thank you

12 September 2021

service

4

Professional and curtious welcome. Service and process explained clearly.

11 September 2021

service

5

Excellent service

11 September 2021

sales

5

no problems at all

07 September 2021

service

5

Excellent service, Thank you.

06 September 2021

service

5

As far as we know, the brake fluid service was carried out correctly and professionally.

06 September 2021

service

5

Good

06 September 2021

service

5

My mini was treated like I was with care and respect

06 September 2021

sales

5

Very friendly helpful advice and felt comfortable and not pushed into anything

05 September 2021

service

5

Great service

04 September 2021

service

5

Really professional, efficient and excellent service.

03 September 2021

service

5

I had no problems with my car, but advice given was useful

03 September 2021

service

5

Good and consistent customer service.

03 September 2021

service

5

No complaints at all.

02 September 2021

service

5

The service provided is always consistent.

02 September 2021

service

5

The staff were helpful, professional, courteous and effective throughout my recent experience.

01 September 2021

service

5

Very friendly and efficient service and they didn't keep me waiting longer than necessary. The vehicle health check was very useful and the car was handed back to me lovely and clean inside and out. Customer service was excellent.

31 August 2021

service

5

I am impressed by the team at bmw mini in long hanborough. They were friendly and helpful

31 August 2021

service

5

Great staff, all super friendly and excellent service, couldn't fault it at all. Great coffee too!

31 August 2021

service

5

The service level was amazing and better than anything I've ever had at any other garage!

31 August 2021

service

4

Professional and excellent customer service by Richard

28 August 2021

service

5

Great service, excellent communication and customer service.

27 August 2021

service

5

As above, just great service from your team

26 August 2021

service

5

Completely satisfied! Greeted by friendly and attentive staff, from the minute I walked into in to the showroom to the minute I left. A lovely cup of tea added to the experience!

23 August 2021

service

5

Everything was efficient

21 August 2021

sales

5

Nothing was a problem.

21 August 2021

service

5

Friendly and professional

21 August 2021

service

5

All done to plan, no problems

19 August 2021

service

5

No problems encountered

19 August 2021

sales

5

Darren was brilliant!

18 August 2021

service

5

Kept informed throughout the day, from before pick up of vehicle, then given info during the service so I could decide about new tyre and whether to renew brake pads. Car delivered back in good time.

17 August 2021

service

5

There was no reason not to be satisfied. Everything had been thought through, including a complementary coffee with biscuits.

16 August 2021

service

5

All done to avery high standard.

16 August 2021

service

5

On time with completion of service

15 August 2021

service

5

I felt it was good value for money as they really understood my car and explained clearly any issues that were found.

14 August 2021

service

5

Good, as expected.

14 August 2021

service

5

Simple booking, good price

14 August 2021

service

5

Attentive and helpful

14 August 2021

service

5

Very helpful staff

12 August 2021

service

5

I was looked after with cups of coffee while I waited offered by more than one member of staff and asked if I was ok as staff walked past me. Very clean showroom with friendly staff. Kept up to date and offered car when mine had to stay. Thankyou:))

12 August 2021

service

5

Was well looked after and kept up to date!

11 August 2021

sales

5

Always excellent service and care

11 August 2021

sales

5

Everything was excellent!

11 August 2021

sales

5

Sales person was very helpful and polite

08 August 2021

sales

5

The car I have is perfect for me

08 August 2021

sales

5

It went smoothly, was well informed ahead of time, kept up to date on how things were progressing, and there were no surprises or last minute changes on the day.