my sunglasses were damaged in the service and i had to return for a. print out of my MOT certificate

Easy to get booked in and good WiFi and customer space makes it easy to work from there whilst car is being looked at.

Kept informed at all times. Very thorough and patient. Our MINI had a few issues some were very complex so took some time to investigate and diagnose.

they know there stuff

Video playback

The car is in great shape and coming away with a cleaned car is always appreciated.

Great service and care

The Mini Representative was very helpful as I had a number of questions I needed advise on. You are sent a video of what work they did and anything they recommend you keep an eye on. I asked for a tyre pressures check too which they obliged.

Job took no longer than expected. Infact it was finished early plus car washed

Always a warm welcome. Friendly, knowledgable staff. Pleasant place to sit and wait.

Very Good Efficient service but nothing exceptional

Service was over due but everything was taken care of while I sat in the most comfortable environment.

All booked in well and as arranged

Very pleased kept informed

Good service... would have been 5 stars but just took longer than predicted

Simon looked after me really well

Fast efficient service.

I was booked in for tyres as they needed replacing. However at the winter health check they identified my mini was on the minimum oil level and needed at least a litre of oil in it - I only discovered that on the text. Why wasn’t I asked at the time?

perfectly satisfied with every aspect of the experience at north oxford garage.

Efficient.

Staff always ready to greet you with a smile & keep up up to date with what is been done to your car.

Couldent fault them.

As above comments very satisfied

Very attentive staff, kind and courteous

Same as the above answer. It is a totally efficient and professional operation. We old use a Mini dealer closer to home but these guys can’t be faulted from purchase to servicing etc

Comfortable area to wait, most things finished ahead of schedule. However had to chase up a requested consultation from the body shop, which caused a delay. Remote key battery ran out straight after service, not noticed at service.

Very helpful and good at explaining things.

All booked in quick and kept informed what was going on

good service and follow up

V,satisfied

X

The staff always update you throughout the process and are attentive to all needs.

It was fun, despite being a little scary but was always put at ease and I got the mini I wanted

I really like the video car check which is sent following the service, gives confidence regarding tyres and brakes.Staff always welcoming, efficient and very pleasant

All the same reasons as above

I do not live in the address you have. Nothing related to my car has been transfered from my old address.

MOT and Service carried out as expected

Very very satisfied, the service was excellent, updated all the way purchasing my new mini and delivery.

Pleasant,patient well informed salesman

Cannot fault customer service and care

very easy to deal with

The car was fixed in a timely manner

Everything done as asked

Got car in very quickly and gave it a good look over

Quick and easy

One of the heating pipes was not tightened properly after fitting the pressure plate, which stopped the heater working, necessitating a second trip to the garage.

Loved having my car indoors in its' own private garage while I was familiarised with the controls

Good feedback whilst car was at dealership

Accommodating, friendly and efficient.

Staff very polite and helpful