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Customer Reviews.

service

3

Quite a long wait

03 December 2019

service

5

Reasonable price and quickly done while I waited

03 December 2019

sales

5

Simon got everything spot on.

02 December 2019

service

5

Good service

02 December 2019

service

4

Good service but expensive. It would be nice if excess waiver for courtesy car was included.

02 December 2019

service

4

All fine.

02 December 2019

sales

5

Super people at Long Hanborough and wonderful coffee and chocolate biscuits!!

01 December 2019

service

4

Easy to do business with.

30 November 2019

service

1

Incredibly unhappy with the service from North Oxford. If this was my local Mini dealer I would never buy another Mini. Feel that they tried to take advantage of my lack of technical knowledge and the fact I am a female driver. Angry and unhappy.

29 November 2019

sales

5

I cannot fault the journey of my purchase. The only thing, if I was to be extremely picky, when trying to book a test drive at Portsmouth's garage, their communication was very poor. Due to this, I was inclined to visit another branch, North Oxford.

26 November 2019

service

5

Very efficient kept fully informed while I waited to have my first car service even received a Video message on what they had completed.. very impressed.. Relaxed atmosphere with Coffee Tea on tap..

26 November 2019

service

5

MOT was completed quickly.

24 November 2019

service

5

North Oxford Garage could not have been more helpful . The time and date was perfect for me and once again the staff could not be more helpful .

24 November 2019

service

5

Very friendly staff very helpful

23 November 2019

service

5

Completely satisfied

22 November 2019

service

2.5

Literally just carried out a brake fluid service and nothing else. Moved the angle and tilt of the drivers seat (rather than just fore and aft adjustment). Expected better!

22 November 2019

service

5

God service. Very helpful

22 November 2019

sales

5

From the moment I came to look at a car I was very comfortable with the sales team and particularly Rhys Lines. He helped me choose the right car and finance package that suited my needs.

20 November 2019

service

4.5

The car needs a computer update and I understood that I was going to be contacted to organise a date for this, but this hasn't happened as yet.

19 November 2019

service

5

Every done efficiently and in a timely fashion

18 November 2019

sales

5

Friendly staff and very helpful

18 November 2019

service

5

Excellent customer care and keeping you informed on status of work - and asking you before doing major costly work Service from Richard at in service department could not be better you know you are in safe and trusted hands with him his is a star

18 November 2019

service

1

The survey fails to take into account the type of problems being addressed. The brake change was fine, if a little expensive. The first Centre Console rebooting fix did not solve the problem. The second fix requires time before I can say it works!

17 November 2019

service

4.5

Issues sorted and explained. Great communication.

16 November 2019

service

5

It was done quickly, phone call to tell me it was ready. Inspection video, explanation about possible future work. Price quotes given. Can't fault the experience.

16 November 2019

service

5

Work completed in good time and to a high standard

16 November 2019

service

5

Service and a small repair were done quickly and thoroughly The car was valeted free of extra charge.

16 November 2019

service

5

The service was very thorough.

15 November 2019

service

4.5

Looked after me very well

13 November 2019

service

5

My car was purchased from a dealership in Coventry but had a little glitch. North Oxford were extremely helpful and arranged everything, even though it turned out my car was fine. I was very grateful for the call explaining what was happening.

13 November 2019

sales

5

All staff were polite, informative, knowledgeable and attentive. The premises was modern and clean. The use of technology was professional and reassuring.

12 November 2019

service

5

Friendly helpful staff. They even picked me up from a village a couple of miles from the garage when the trains and buses were cancelled/running late - to get me back to my car after its service.

12 November 2019

service

5

Found all staff helpful

12 November 2019

sales

5

Very helpful staff. Support all the way from ordering, financing to delivery. Always a wonderful experience.

11 November 2019

service

5

Professional supportive after care

11 November 2019

service

5

On time. everything is explained. MOT and service good price. Needed 2 new tyres - fitted quickly at good price. (Serviced while you wait)+ Car valeted. Very pleasant waiting area.

11 November 2019

service

5

Was informed of a TLC agreement on the car which I did not know existed. Car was cleaned and an odd issue checked.

11 November 2019

service

2

The garage used to be very obliging, I could drop my car off at about 07.30 and get an early lift to the office some five miles away. The garage now opens at 08.30 and were not interested in my comments about an early lift.

11 November 2019

service

5

Quick and easy service/MOT, pleasant waiting area.

11 November 2019

service

4

I would have given a very but having asked about getting a quote to change my damaged stripes on the bonnet of my car I was promised an e mail the but never received one. This is the third time I have asked for a quote and received nothing :

10 November 2019

service

5

Very helpful and friendly staff and pleasant surroundings while we waited for the winter health check - which I thought was good value for money too and gives me extra reassurance for winter driving.

09 November 2019

service

5

Nice coffee.

08 November 2019

service

2

As mentioned above.

08 November 2019

service

5

Excellent service. Polite staff.

07 November 2019

service

5

The service received is amazing. The team always keep you updated and I absolutely love the Videos they send of the progress of your car.

07 November 2019

service

4

Initial confusion over mileage being too high for service. This could have been handled better in the first instance but the resolution was excellent.

06 November 2019

sales

5

Arrived in 2 weeks which is very quick, Ricky was nothing but amazing & really appreciate how informative he was with the whole experience

05 November 2019

service

4

A bit too long to change brake fluid but kept occupied by bringing a newspaper.

04 November 2019

service

5

All great, good coffee.

03 November 2019

service

5

Efficient service and helpful staff