Professional approach from start to finish

I have been coming to this garage for years and I always find the service exceptional

They sorted my problem efficiently & all staff were really nice

I want to say a big "thank you" to Emily Thomas, who was very friendly and an absolute pleasure to do business with.

Simon Gardner has sold me two minis now and I feel he goes above and beyond to meet my requirements

I had a breakdown and North Oxford Mini were very considerate and helpful. Thank you

I was very impressed with the service and communication at North Oxford Garage.

Lovely staff who have looked after me for 10 years

The staff always perform any required work in a short timescale, and the waiting facilities are very comfortable.

Efficient & friendly service. Good courtesy vehicle.

Personal service

Job done and explained well.

Quick, efficient, good communication during service, well explained and clear debrief of car inspection.

Work was carried out as expected, information about future work explained . Quotes given as requested for other things. Car was valeted .

Lovely clean, roomy and comfortable showroom with TV and wifi. Staff always make you feel special and welcome. The staff wash and clean the car whilst you have your service done. One minor disappointment was that the coffee machine wasn't working!

Responded very well with my enquiry

They were quick and we assume they have done a good job

Courteous staff

Friendly professional staff

Nice people.

Well looked after

I purchased my car from here and after 4 years, the staff are always extremely helpful and a joy to deal with.

I was looked after very well by the service team

Friendly, professional staff, excellent service and quality workmanship.

Staff were very helpful and kept me updated throughout. Also they liaised with mini UK which led to a much reduced cost to me for significant engine work.

I was warmly welcomed and taken straight through to see the car in the display room. The majority of the paperwork had been handled in advance. Additional insurance was discussed but didn't feel pressured to take. The car care pack was a nice gift

great welcome and advice from Darren Mullee

Complete the job thoroughly and kept me in the loop all the way through

Every thing explained to me by Darren

We were informed through emails at the different stages of the mini being made. If we had any questions Rhys was always available to answer them.

Fully informed at all times

Very good service - only problem was the coffee machine wasn't working properly!

We were kept informed and given advice on what was needed

The staff are always exceptionally helpful. Richard has dealt with my service for the last few times now, and he's always knowledgeable, helpful and cheerful!

Car was serviced, MOT'd and a fault was repaired very quickly, with next day delivery for parts, and the repair fitted in very quickly.

Excellent caring service.

Work was completed within the time i was told which was great as i waited while it was done.

In addition to the usual good service, the young member of the dealership's staff who guided me through the car's maintenance visit was very welcoming and knowledgeable.

very impressed with everything at MINI .

Waited on the service to be done in a homely environment and good communication by the team

Really helpful at the centre, and loved the reveal of my car

Darren peck was the sales person and he was very pleasant and very helpful and explained everything through for me and took me for a test drive.

Car was serviced. Passed its mot and the staff I spoke to knew their stuff and were extremely helpful. I also had use of a courtesy car.

Service is done pretty quick and I am updated on it simultaneously and recommended what needs to be done in future.

I had to wait for over 2 weeks to get my heating fixed as I had to wait for a courtesy car to be available. Maybe Mini could have more courtesy cars available in order to reduce the waiting time?

Simon Gardiner was nothing but professional and customer focussed

I was booked in for a courtesy car for the day. When it came to having it I could not as I was under 21 this was a massive inconvenience for the day and could have been prevented fairly easily.

Service adviser failed to get in touch with me

Excellent friendly service as always at North Oxford mini

all the sales team were kind and very helpfull