sales
Josh was very helpful and understood my requirements for a new car.
Josh was very helpful and understood my requirements for a new car.
Excellent service as always
Kindly managed to fit in an overdue service the very next day which was very kind.
Everything as expected.
Felt safe during COVID. Staff were very helpful and informative.
Helpful throughout and made sure I was never without a car
Very straightforward, was offered a courtesy car (safety recall on my vehicle)- car had been cleaned and sanitised upon return
Emily Thomas kept me uptodate with the process from start to finish when the car was ordered to when it was built and helped me make this happen for christmas.
Quick and efficient service
helpful, knowledgeable staff
From start to finish, from selection of model to delivery, from finance to customer service - every step of the way was handled well.
I was kept informed on what was being done and also if any additional work was required. When the car was returned it had been valeted.Tea coffee and biscuits were available which was a nice touch
no negatives
Very professional, responsive staff. Clearly working incredibly hard but still took the time to be friendly and communicative.
I was very happy with the service experience.
Only covered a few miles since purchase due to COVID-19 restrictions had recall on charger for hibrid this was attended to efficiently had check up like video explanation of car condition
My car is serviced at Long Hanborough, Oxford. I have dealt with this Centre for years and have found the staff to be very professional and helpful in answering any questions that I might have. They have kept me informed of any potential issues.
Friendly and efficient.
Work was carried out professionally, and in good time, customer service was excellent
Happy with all aspects of service provided. Everything happened as expected. Really appreciated collection and delivery service and the sparkling clean
All good
My salesperson, Paul, was absolutely brilliant. He talked me through everything, gave me time to make decisions and got to know me as a person not just the person he was trying to sell to. A very experienced intuitive and genuinely authentic man.
All went to schedule, but I think I was one of the first booked in. Felt like I was sitting within a safe environment.
Richard in the service department was first class. Very friendly, courteous and efficient. We had not met before my visit but I will always ask to speak to him. He should be congratulated.
excellent - Katie understood our requirements 100% and met all our expectations
There was nothing to be dissatisfied with. Very efficient service, served with a good cup of coffee!
Excellent service from the booking to completion of the service.
Very satisfied
Covid protection thorough, as was the attention to my car.
Great service, friendly and helpful team each time I have been to the garage
Excellent says it all
Very good, helpful staff
Great staff and great service
Staff couldn't have been more helpful
Excellent service as always
Did MOT and end of warranty work plus checked all dashboard functions e.g. changed time and tyre pressure! Ready ti collect when convenient to me.
MOT was completed quickly and my car came out clean and shining.
My car was picked up and delivered as I was shielded. Team always kept in touch re times etc.
Felt very safe as everything clean and socially distanced
Booked a service at my convenience and was carried out efficiently
Great service with a lovely cup of coffee
Very smooth and felt at ease knowing it was being checked at the garage.
Good experience at showroom good communication and good replacement car
Good buying experience despite being in the middle of Covid-19 pandemic!
Everything was handled in an effective and efficient way. Well organised and welcoming staff and environment. Everything was explained clearly.
Coved safe Answered all our questions nothing was too much trouble
Clean, tidy, shining bright, I love looking at all the cars!
It wass all done very professionally.
The salesman was very helpful
Handled my service experience brilliantly easy from start to finish and very helpful friendly staff too.