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Customer Reviews.

service

5

I have always been able to book a courtesy car when my car is being serviced and MOT'd. I can rely on customer service to keep me updated on the progress of my car's service and I like that they quote for the job beforehand.

31 July 2020

service

5

Perfect experience

31 July 2020

service

5

Richard was very efficient, polite and professional

30 July 2020

service

5

no unexpected costs service pretty much ran to time

30 July 2020

service

5

Because I'm very happy with the service

30 July 2020

service

5

The team did what they said they would do, obliged me by fitting my requirements between arranged appointments (my sunroof was frozen open so couldn't really use the car until this was fixed) and washed the car and checked the tyres while I was there

29 July 2020

service

5

have never had any problems

28 July 2020

service

5

Friendly service, service was covered by TLC so cost was minimal, which helps! Clean inside and out is nice touch

27 July 2020

service

5

Good experience and good communication

24 July 2020

sales

5

Quick swift and easy

24 July 2020

sales

5

The sales representative was extremely helpful during the specification and selection process. He also kept us up to date with the delivery date up until the lock down period. The delivery was handled well and the car was in a well prepared condition

17 July 2020

service

5

Fabulous dealers; always treated Received excellent service from them.

17 July 2020

service

5

Good service

16 July 2020

service

5

They're still great.

16 July 2020

service

5

I was kept up to date with how the mot/service was going.

16 July 2020

service

5

All issues solved.

16 July 2020

service

5

Kept well informed throughout.

15 July 2020

service

5

first class service

14 July 2020

service

5

Richard, Ricky and Emily were great

14 July 2020

service

5

Well informed of result of mot and service

13 July 2020

service

4

Because you are very helpful

13 July 2020

service

5

Car was collected and returned very politely and in good time , service excellent and car washed as well.

13 July 2020

service

5

No hassle, job done as expected.

13 July 2020

service

5

A pleasure to go to your showroom

12 July 2020

service

5

We were handled efficiently, COVID-19 precautions explained thoroughly which all worked really well. We were called to say my car was ready, out front to collect when we arrived. Car cleaned and sanitised. Great service.

12 July 2020

service

5

No problems

11 July 2020

service

5

Very helpful, friendly team, explaining all work that is carried out. Keeping all areas clean and sanitised and adhering to all social distancing.

10 July 2020

service

4

MOT carried out and staff member explained any faults.

09 July 2020

service

5

As one of many customers I was made to feel important. One of your team offered to collect and return my vehicle.

09 July 2020

service

4.5

Generally very good. Easy to book in and Becky who dealt with me was great. Service took longer than expected but think this was due to the software update process. Had a slightly issue afterwards with an oil leak but garage was very good to fix.

09 July 2020

service

5

When I get my car back, it's like it's brand new

07 July 2020

service

5

Service completed and charged as expected. Car returned valeted. In addition I really appreciated the home collection service to reduce the risk to my husband who is vulnerable.

06 July 2020

service

5

Staff were able to give me advice on potential home solutions before replacements needed. Was able to sort the issue myself. In a separate transaction, they were able to provide me a price that beat everything I had. Great service.

06 July 2020

sales

5

Josh made the whole experience very special

06 July 2020

sales

5

Purchased my last mini from Simon Gardener. Brought the current mini from him as well. He doesn't sell me anything I don't want or ask for. He does a great job hence I would be happy to buy my car from him again and again

06 July 2020

service

5

Fantastic service from initial contact for booking, throughout the experience in dealership, in current conditions safely spaced seating, and all staff were prepared to go the extra mile to make my time there as pleasant as possible.

05 July 2020

service

5

I have come to know two of the staff Becky and Ricky, they are both a credit to your company. They are the reason it is always a pleasure to visit.

04 July 2020

service

5

efficient close by and friendly

04 July 2020

service

5

Just really good service, seamless and very professional. Staff were lovely to deal with.

04 July 2020

sales

5

Excellent customer care. Ricky Clarke, as always ensured I had exactly what I wanted. He search and found the perfect JCW mini hatchback

04 July 2020

service

5

Car collected and returned (v important to us during Covid-19) Very efficient and polite service.

03 July 2020

service

5

The whole process is stress free. I was made to feel valued

03 July 2020

sales

5

Given the situation with the lockdown and delay in delivery of the car, the team has continued to be available for questions and have been very supportive. The car was delivered very quickly when the plant resumed operations.

03 July 2020

service

5

Good phone experience when booking not. Clear procedures in place for social distancing Work done well and to a high standard.

03 July 2020

service

5

Excellent customer service

01 July 2020

sales

5

Even though COVID-19 happened just after my order was taken North Oxford Mini kept in touch which I found reassuring.

01 July 2020

service

5

Did exactly what they said they would do and in the timescale quoted.

30 June 2020

service

5

Very friendly and extremely helpful as always.

30 June 2020

service

4

All round a good experience. Thanks.

29 June 2020

service

5

Richard was excellent, the way the garage was set out due to Covid was a credit to you . We stayed as we had to come far.All we can say well done