Staff are very pleasant and quick to deal with any problems

The service was well done and fast

Smooth process. Comfortable waiting area with refreshments on tap

Everything done on time. Cost of wiper blades seemed a bit expensive.

The issue I had was resolved in one visit, the repair was excellent. Richard (servicing) was very approachable and explained everything clearly. The free health check was also welcome!

Everything carried out promptly and easy to deal with staff from start to finish.

Nothing stands out as a problem

Very helpful.

The gentleman that served me was lovely, my service was done with no issues. I received a video of the service rather quick. The complimentary clean on my car was appreciated.

Can not fault the service

Staff very helpful

Very thorough service. Staff are nice friendly and professional. Always happy to help.

I can't fault you, ive never had a bad experience yet.

Long Hampton staff are lovely friendly and helpful

Easy to drop vehicle off, kept up to date during the day and ready for collection when advised

Everything went smooth I know my car is in good hands and always extremely clean when I pick it up

Fast reception . Service done whilst waited. All good.

I was taken care of, offered to have MOT with service when they saw it was due and they were happy to do it even though I hadn't booked. Easy to follow pricing to!

Work was completed in a timely and satisfactory manner.

Courteous, excellent communication and efficienct

Efficient and keep you informed, plus WiFi and coffee!

Job completed to my satisfaction

Excellent customer service, polite, effective and professional.

Good handover of vehicle. Great and help/information available via the handover link/email sent to me and via the Mini App

Good communication Flexible finance options to consider Salesman not too pushy!

We paid what we thought we would and the car arrived on time. No last minute issues. Smooth!

The service was carried out professionally and I had full confidence in the staff doing the work. Mini made everything easy from initial booking to collection of the vehicle. My car was left clean and sanitised. Staff were friendly and knowledgable.

Managed to fix everything in time including the key

Paul was always in touch, made the purchasing experience fun and collecting the car was the most exciting thing ever!

Both the Service Engineer I spoke to on the phone, and the Agent in the showroom, went out of their way to be of help and address the problem.

Availability of refreshments while waiting. Timing excellent

It was a very smooth process

Professional friendly and efficient service. I was provided with very good information and guidance and all my questions or concerns were answered. I was helped to find the specification that suited my needs.

Kind and efficient

Kept to time. Well informed of what was needed to be done to my car. Waiting area is comfortable and quiet.

Very professional.

No hassle, honest service

Job done at pre agreed price. Within time scales for completion

Always are and do not expect any thing different

Easy to arrange, car was collected and dropped back off as arranged. Kept informed of what was being done

No problems and everything explained

Because I had no complaints or problems

No problems

Well, everything is functioning well!

So helpful every step of the way....

It's expensive but efficient and the staff are really nice

Great service

I found the staff very professional

Competent & Friendly with sound advice. I am very happy to remain a customer there.

Had been difficult with fuel crisis / courtesy car/ commute distance and refuelling. I had to revert to waiting because I hadn't time to hunt to refill but they did their best to get it done in reasonable time having expected to keep it all day.