I thought the video of the check was very good

Polite, efficient and reasonably priced

Pleasant and helpful salesman. Good environment.

No issues, just a few things that need to be changed in the new year

Everything worked like clockwork

Charming and helpful people

Fast and efficient service.

Always looked after well when I visit

Clear guidance and explanation of car service

It was great. Staff were nice, helpful, knowledgeable.

As mentioned above

Never had any issues. I can always book in a convenient time.

When I have booked my car in for maintenance at Long Hanborough, the staff member has explained what work will be done, I have been able to raise other issues that I feel should be looked at. Following the work, clear feedback has been given.

I refer to our heater problem

Friendly helpful and efficient staff

The whole process was efficient. I was kept informed of my mini's progress as it was built. At the mini showroom I was shown the controls and then my mini was delivered to my door. Excellent service.

Handover was booked on a Sunday to accommodate my work schedule and staff member carrying out was professional, knowledgeable and exceeded my expectations in helping me set up my car to suit my requirements (Apple play/my phone connectivity etc)

I wanted to give an honest assessment of the performance of the Mini and one that I would pass on to anyone considering buying a Mini.

Everything was smooth and job done on time. I was able to do my day job at the dealership whilst waiting for my car to be ready.

Were able to get the car booked in quickly, no hassle.

The work was completed to a very high standard. The health check video was very professional and informative.

I was happy with Detox service but extremely disappointed with how badly the car had been washed then hoovered inside afterwards. All of the outside was covered in dried streaky soapy residue marks The inside: very poorly hoovered /cleaned inside

They fitted in with timings and kept me informed

This was this car's first service, so I have no previous experience to judge against.

all people were very good..

As above I trust them.

Done in no time and they even cleaned my car

Although I was upset that I had a problem with my new 'mini' it was sorted quickly.

Great service but a long way from home

Excellent pre and post service

Very professional and great service from the staff.

Booking was easy and they called promptly to inform me when the service was complete.

Ideally I required a courtesy car and was advised there wasn't one available. Therefore my husband, and daughter needed to drop me off and collect me - both were also working that day.

The whole experience of buying my new car to the superb handover was exceptional

Friendly and nice surroundings

Generally pleased although car broke down on way home!

The car had 2 major problems which were both sorted well, but when I got the car back it hadn't been valeted. Just a small thing but I know of other mini owners who find this has been done when they get their car back.

Work carried out within the time estimated, relaxing environment to wait. Advised that a brake fluid service was due in a couple of days, so carried that out, too, within the specified time and covered by TLC.

i just feel really special which is not normal for me

Richard gave me the quote and was always there to answer my questions and tell me about the controls of a van that you did not supply to me.

Reasonable price and quickly done while I waited

Quite a long wait

Simon got everything spot on.

Good service but expensive. It would be nice if excess waiver for courtesy car was included.

Good service

All fine.

Super people at Long Hanborough and wonderful coffee and chocolate biscuits!!

Easy to do business with.

Incredibly unhappy with the service from North Oxford. If this was my local Mini dealer I would never buy another Mini. Feel that they tried to take advantage of my lack of technical knowledge and the fact I am a female driver. Angry and unhappy.

Very efficient kept fully informed while I waited to have my first car service even received a Video message on what they had completed.. very impressed.. Relaxed atmosphere with Coffee Tea on tap..