Always very professional, caring and helpful.

Great staff and great car. I love that the service record is held on the key fob - brilliant

Always on hand to answer questions

Even with Covid measures in place , garage was efficient , clean and I felt confident being there

Really helpful and polite, always answered emails promptly. The staff made us feel valued and welcome

Friendly people and a comfortable environment to sit in while you wait.

The 100 0/0 right Very clean All jobs done

Helpful staff. Car in safe hands

Great service. Highly personalised. Very knowledgable

High level of customer service.

Smooth process, organised and professional process to organise service

Responsive and effeicient

Quick and efficient

Lovely environment which adhered to the Covid rules

Professional staff

As I have said very good service and my car was cleaned something I did not expect

Service is well organised and friendly

Easy to book repair

Very good service whilst I waited. Coffee and biscuits excellent. WiFi allowed me to keep working.

Great service

The staff at North Oxford Garage (MINI Long Hanborough) are always so friendly, helpful and provide an excellent level of customer service and technical expertise. The 2 hour service slots are so convenient. Thank you all so much!

Car was ready on time & work completed to my satisfaction

Mini Oxford were fantastic - I couldn't fault them on anything! (Thank you, particularly, Ricky and Nathan!)

Very professional and sorted out a couple of issues for me

Excellent communication/customer care face to face and via email by Simon Gardner at North Oxford Mini. Faultless.

Super helpful especially considering that due to a last minute lockdown, one of the engineers was able to pick up my car and return. Special thanks to Robert (I think) who went above and beyond to help.

The car was lovely and clean and was as you would want

Work done within a day and car returned

Excellent customer service, attention to detail

Whole procedure made life easier for me.

Becky was really helpful and went beyond call of duty to be kind

Emily was brilliant and everything went according to plan

Very helpful and efficient staff, keeping me informed at all stages.

Very good communications

Always polite, informative, punctual and good value

All work done on the day

Very satisfied

Although this is a main dealer, I feel the service price is good value and an enjoyable experience.

Efficient and communicative.

Efficient

Good communications, proactive sales High professional standards. Simon gave us a first class service

good service as always and this is our 12th Mini

Excellent professional service

Because the service and the cleanliness the car was returned to me.

They go above what I expect

Excellent customer service

Booked in for a service, all done on time and safely

No problems and excellent communication

Excellent customer service a pleasure to visit

Delivery was delayed because of Covid but otherwise the service was very good.